It's a pleasure to
answer your questions.

Frequently ask questions

01.

Where is the Grand Ferdinand located and what is the best way to get there by car?

The Grand Ferdinand is located directly on the Ringstraße, right in the heart of Vienna. The exact address is Schubertring 10-12. Detailed driving directions from your starting point are available here: Link to Google Maps

02.

Where is the hotel's parking garage located and how much does parking cost?

We offer special valet parking so that you can enjoy a relaxed stay at the Grand Ferdinand. Simply drive up to our main entrance. We'll unload your luggage for you and park your car at the nearby Corso underground parking garage. So that you can begin your outings right from our front door, we'll retrieve your car at any time, as often as you like. Valet parking is available for EUR 40.00 per day.

If you don't want to use our service "Valet parking", It's up to you and you can park by yourself at Corso underground parking garage. Parking is availaible for EUR 25.00 per day.

03.

What is the best way to reach the Grand Ferdinand from the airport?

The easiest way is to use our own car service. For EUR 60.00 per journey, your personal driver will meet you in the airport's arrival hall. With a name sign, of course. For detailed information, please call us at +43 1 91 880 or send us an e-mail at welcome@grandferdinand.com.

04.

How do I reach the Grand Ferdinand by public transport from the railway station or airport?

The most convenient way is of course by taxi. The address of the Grand Ferdinand is Schubertring 10-12.

From the railway station: The Südtiroler Platz metro station is located at the railway station. From there, take line U1 toward Leopoldau and get off at Karlsplatz station. The Grand Ferdinand is approximately 500 m (six minutes by foot) from Musikvereinsplatz, Pestalozzigasse and the Kärntner Ring.

From the airport: From the arrivals hall, it is a five-minute walk to Flughafen Wien railway station. From there, take line S7 toward Wien-Floridsdorf and get off at Rennweg station. Take tram 71 toward Börse and get off at Schwarzenbergplatz station. The Ringstraße, and the Grand Ferdinand, is a three-minute walk from the bus stop.

Or you take the City Airport Train (CAT). It drives every 30 minutes to and from the airport Schwechat. The CAT is within walking distance from the hotel 11 minutes . Tickets are available from EUR 11.00 per person per trip.

05.

Is there a Concierge in the hotel?

Yes, and he gladly takes care of the personal questions or wishes of our guests. Starting from making reservations for restaurants or concerts to sharing insider tips of Vienna with you. Just send an email to guestrelation@grandferdinand.com

06.

Is there a pool?

Yes there is a outdoor pool (7 x 3 meters). On the roof of the Grand Ferdinand you can relax at 23° water temperature while you are overlooking the rooftops of Vienna. In your room you will find bathrobes and bath slippers, towels are provided directly by the pool and of course they are free of charge. The swimming pool is open yearlong from 06.30 to 22.00.

07.

What may I expect at Grand Ferdinand?

Independent Lifestyle beyond stars and standards! At Grand Ferdinand in the very heart of Vienna everything emphases on "Viennese Elegance – Reloaded”. We wish to recapture epochs of Vienna where nothing was more meaningful than beauty. Starting from Lobmeyr chandeliers to Viennese silverware towards the best French champagne, and “grand Viennese cuisine”. Dynamic of everyday life and endless wanderlust are reflected in the equipment of our puristic rooms. The exceptional cosy bed being the centre is accompanied by an open bathroom and simple hangers.

08.

Does the hotel have wireless internet service and how much does it cost?

Free Wi-Fi with unlimited data is available in the entire hotel, including all rooms and suites.

09.

Does the hotel have fully accessible guest rooms?

Yes, of course! Fully accessible guest rooms are available in the superior category on request.

10.

What is the charge for an additional person with an additional bed?

Children up to age 6: EUR 10.00 per night, including breakfast.

Children ages 6 to 12: EUR 20.00 per night; breakfast is an additional EUR 14.50 per day

Children ages 12 to 16: EUR 20.00 per night; breakfast is an additional EUR 29.00 per day

Children over 16: EUR 35.00 per night; breakfast is an additional EUR 29.00 per day

Grand Ferdinand Family-Booking
Booking by two children until 21 years you benefit 30% of dailyrate for the second room. To get this advantage, please contact our reservation team: +43 1 91 880-400 or by e-mail at: reservations@grandferdinand.com

Extra beds are only available in the superior category on request and depending on availability. Please contact our reservation team for more information:
Booking hotline: +43 1 91 880-400 or by e-mail at: reservations@grandferdinand.com

11.

Does the Grand Ferdinand allow pets and what does it cost to bring my pet?

We welcome pets for an additional EUR 30.00 per day. Please note that this price does not include food.

12.

Does the Grand Ferdinand offer a laundry and ironing service?

The Grand Ferdinand offers both of these services. A laundry list and bag are available in your room to use. Simply contact the reception desk at any time. Our staff will have your belongings laundered as quickly as possible. We would also be happy to iron any wrinkled clothing. Please contact the reception desk for this service as well.

13.

Does the Grand Ferdinand have its own exercise room?

Yes, an exercise room with the latest equipment from technogym is located in the basement. It is open to all guests daily from 6.30 am to 11.00 pm.

14.

Are smokers welcome at the Grand Ferdinand?

Of course we welcome smokers. However, smoking is only permitted in certain areas. As a non-smoking hotel, we kindly ask that you refrain from smoking in rooms and public areas. Please feel free to smoke on the balconies of our suites and in the outdoor area of the Grande Étage.

15.

Can I make a reservation without a credit card?

Yes, if you plan to arrive before 4.00 pm. We do require credit card information for later arrivals, without exception, to hold your reservation. We also generally require a credit card on busy days, such as New Year's Eve. Or you have the option of securing a room by paying in advance.

We only need your credit card to guarantee your reservation. Your card will not be charged when you book your room. You will only be billed once you check out, or if you cancel after the cancellation deadline or fail to arrive as scheduled.

16.

What is your cancellation policy?

Rooms booked at our regular rate can be cancelled free of charge up to 6.00 pm on the day before your scheduled arrival. Later cancellations will be billed for the first night. It is a good idea to read our full cancellation policy in your reservation confirmation.

17.

What time are check-in and check-out?

Your room will be available any time after 2.00 pm on the day of your arrival. Check-out is by 12.00 noon. If you decide that you would like to extend your stay or would like to check out later, please contact our reception team for availability and options.

18.

Is a late check-out possible?

It would be our pleasure. For a additional charge of 50.00 Euro you can extend your time of departure to 4.00 pm. Simply speak with the reception team to arrange your check-out time.

19.

Does the hotel have a wake-up call service?

Let us help you make sure you don't miss a thing. Our wake-up call service rouses you gently from your slumber. Absolutely reliable and always on time, down to the minute. Please arrange your wake-up call with the reception +43 1 91 880 100

20.

When is breakfast offered?

You can enjoy our extensive breakfast buffet with a marvellous view of Vienna on our Grand Étage. Or, if you'd like to take advantage of Vienna's nightlife or spend a little extra time in our soft beds, late Viennese breakfast, featuring specialities such as goulash and sandwiches, or an á la carte breakfast is available starting at 8.00 am at Gulasch & Söhne on the ground floor.

Breakfast hours:
Bistro "Gulasch & Söhne": daily from 8:00 am
Grand Étage: daily from 6:30 to 11:00 am

21.

Does the hotel have a restaurant?

Guests of the Grand Ferdinand can look forward to three restaurants. Visit Gulasch & Söhne for breakfast or quick lunch or as the perfect first stop on a tour of Vienna's evening cultural activities. Or enjoy the lovely ambiance and a menu inspired by Vienna's grand cuisine at the Meissl & Schadn restaurant, which leaves nothing to be desired. Above it all is our Grande Étage, an exclusive salon on our top floor, which is reserved primarily for hotel guests.

Gulasch & Söhne hours: 08.00 am to 00.30 am
Meissl & Schadn Restaurant hours: 12.00 midday to 01.00 am and
Grande Étage hours: 11.00 am to 2.00 am (kitchen closes at 12.00 midnight)

Schubertring 10-12, 1010 Vienna
welcome@grandferdinand.com

Grand Ferdinand

+43 1 91 880

Meissl & Schadn

+43 1 90 212

Gulasch & Söhne

+43 1 91 880 500

Grand Étage

+43 1 91 880 920
Or give us a call!

Exclusive
bookable on

 airbnb 

Have you heard the latest news?
Exclusively for our subscribers we have the latest news and special offers.
High time to get our newsletter!